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OPEN MON-THURS: 10AM-6PM
OPEN FRI-SUN: 9AM-6PM
Outside food and wine not permitted on property. We have everything you need for a wine country picnic.
There is no fee to join the Wine-of-the-Month Club. Your only commitment is to pay for the wines in your shipments (at a discount!), plus any applicable shipping fees and taxes.
If you enrolled at the winery: our Wine Club team will send you a Welcome Email once your paperwork has been processed.
If you enrolled online: our Wine Club team will send you a Welcome Email once we receive your online request.
Your benefits start once your first Wine Club order has been processed.
There are LOTS of benefits to being a Wine Club member! Please visit our Member Benefits page for more information.
We process Wine Club orders Monthly, Bimonthly, Quarterly, and Semi-Annually, depending on your level of membership. Please see our processing schedule for more details.
**Not all shipment options are available for online enrollment. Please contact the Wine Club team directly if you would like to enroll with a different shipment schedule.
Wine Club orders are charged on the first business day of the month.
Our Wine Clubs vary in cost, depending on the number of wines in your shipment and which Club Option you select. These estimates are for the selections our Wine Club Team chooses for each shipment, but you are welcome to customize your orders.
YES! There are several ways to customize your Wine Club orders:
PLEASE NOTE: The Customization Period is from the 21st to the last day of the month. Members who do not customize their orders by the deadline will receive the default Wine Selections. Wine Club orders cannot be modified or canceled once charges have been processed.
NO. We do not have a way to automate your wine preferences. However, you can:
YES! You are welcome to switch between Wine Styles as frequently as you’d like. Simply contact the Wine Club team to update your preference.
There are several ways you can update your account information:
Yes! You can skip a limited number of Wine Club orders each year:
Monthly: up to 6 skips
Bimonthly: up to 3 skips
Quarterly: up to 2 skips
Semi-Annual: 1 skip
If you’d prefer not to skip shipments but you are unable to receive wine temporarily – for example, if you’re on vacation or you’re moving – we offer alternatives such as delayed shipping, combining multiple shipments (“stacking”), or cancelling your membership temporarily and restarting it later.
Please Note: While your Wine Club orders are on hold, your Member Benefits are suspended as well. To reactivate your benefits anytime, simply contact the Wine Club team and accept the latest shipment.
Once you have completed your three-shipment minimum commitment, you can cancel your membership anytime by sending an email to wom@vsattui.com or through your My Account portal online.
Shipped Wine Club orders are delivered in the third week of the month. Tracking information should be emailed to you directly from the carrier approximately 7-10 business days after the order is completed.
Our primary shipping provider is FedEx, or we can ship with UPS by request.
Whichever carrier you choose, we highly recommend signing up for FedEx Delivery Manager or UPS My Choice to have more control over your shipments. This free service allows you to easily track your packages, arrange to pick them up at a nearby location, get delivery notifications, and much more.
NO. Shipping is not free, but we do offer reduced freight rates for Wine Club orders.
We cannot ship Wine Club orders to AR, DE, MS, RI, SD, or UT.
If you live in one of these states, we may be able to ship to a friend/relative OR to a FedEx Authorized ShipCenter in a bordering state. Please contact the Wine Club team directly for personal assistance with arranging an alternate shipping address.
Members in Alaska and Hawaii can only enroll in a Semi-Annual club, and they receive 12-bottle shipments in May and November. These orders are shipped via 2-Day air, and the freight charge is $99.
NO. We cannot ship Wine Club orders internationally or to US territories.
Age verification (21+) is required for delivery, so if you have the wines shipped to your home, someone will need to be present; however, we can ship to a home, a business, or a FedEx Authorized ShipCenter.
Please Note: FedEx uses ID-scanning technology is used for all domestic deliveries of alcohol. Click here for more information.
If your wines arrive damaged, we would be happy to make it right! Email wom@vsattui.com to let us know what happened; if at all possible, please send pictures of the damaged bottles, the inside and outside of the box, and anything else that could be helpful when we file the damage claim with the shipping carrier. We can reship your wines immediately or include the replacements in a future Wine Club shipment.
Please contact the Wine Club team once you see your shipment has been returned to us, and we can make arrangements to reship your wine. If we don’t hear from you first, we will send you an email when our warehouse informs us of your returned Club shipment.
There is a $15 fee per returned shipment. If we do not hear from you regarding your returned shipment within three months, your Wine Club order may be cancelled.
You may pick up your wines after receiving your email receipt.
Enjoy a complimentary wine tasting in our members-only Cellar Club while we pack up your Wine Club order! Book your tasting here or by calling (707) 963-7774 for personal assistance.
NO. Wine Club orders cannot be changed at the winery upon pick-up; however, there are several ways you can customize your orders prior to processing:
Will Call orders must be picked up within 6 months of the purchase date. You are welcome to pick up multiple Will Call orders at once.
PLEASE NOTE: Sold out vintages from older Wine Club orders will be replaced with current vintage wines upon pickup. We do not “store” the wines in your Wine Club orders until you pick them up.
Will Call orders that are not picked up within 180 days/6 months are cancelled, and a Virtual Gift Card will be emailed to you for the order amount minus a $10 administrative fee. We do not automatically ship Will Call wines.
Yes, we can ship your Wine Club orders in will call if you are unable to pick them up. Please contact the Wine Club team for details about shipping will call orders.
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OPEN MON-THURS: 10AM-6PM
OPEN FRI-SUN: 9AM-6PM
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