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OPEN DAILY 9:00AM-5PM
CHRISTMAS EVE: 9:00AM-3PM
Outside food and wine not permitted on property. We have everything you need for a wine country picnic.
There is no fee to join the Wine-of-the-Month Club. Your only commitment is to pay for the wines in your shipments (at a discount!), plus any applicable shipping fees and taxes.
We process Wine Club orders Monthly, Bimonthly, Quarterly, and Semi-Annually, depending on your level of membership. Please see our processing schedule for more details.
**Not all shipment options are available for online enrollment. Please contact the Wine Club team directly if you would like to enroll with a different shipment schedule.
Wine Club orders are charged on the first business day of the month.
Our Wine Clubs vary in cost, depending on the number of wines in your shipment and which Club Option you select. These estimates are for the selections our Wine Club Team chooses for each shipment, but you are welcome to customize your orders.
Please visit our Member Benefits page for more information.
You may cancel your membership after accepting three (3) Wine Club orders. Please contact the Wine Club team to cancel your membership.
If you enrolled at the winery: our Wine Club team will send you a Welcome Email once your paperwork has been processed.
If you enrolled online: our Wine Club team will send you a Welcome Email once we receive your online request.
Your benefits start once your first Wine Club order has been processed.
YES! There are several ways to customize your Wine Club orders:
PLEASE NOTE: The Customization Period is from the 21st to the last day of the month. Members who do not customize their orders by the deadline will receive the default Wine Selections. Wine Club orders cannot be modified or canceled once charges have been processed.
YES! You are welcome to switch between Clubs as frequently as you’d like. Simply contact the Wine Club team to make changes to your membership.
NO. We do not have a way to automate your wine preferences. However, you can:
YES! You may “skip” a limited number of Wine Club orders yearly:
We have some alternatives to skipping shipments if you are temporarily unable to receive your wine. We can delay shipping an order, “stack” orders to ship together at a scheduled time, or even close your membership and restart it when you are ready – whatever works best for you.
Please Note: While your shipments are on hold, your Member Benefits are suspended as well. To reactivate your benefits anytime, simply contact the Wine Club team and accept the most recent Wine Club order.
There are several ways you can update your account information:
After your Wine Club order is processed, tracking information will be emailed in the second week of the month; wines should arrive in the third week of the month.
We primarily use FedEx, but we can ship via UPS by request. Shipping wines via UPS is slightly more expensive than FedEx.
| FedEx Ground Club Shipping Rates | ||
| # of Bottles | California | Out of State |
| 2 | $12.95 | $14.95 |
| 3 | $14.95 | $18.95 |
| 4 | $17.00 | $19.95 |
| 6 | $18.00 | $25.00 |
| 12 | $22.00 | $34.00 |
We highly recommend signing up for FedEx Delivery Manager to have more control over your shipments. This free service allows you to easily track your packages, arrange to pick them up at a nearby location, get delivery notifications, and much more.
NO. Shipping is not free, but we do offer reduced freight rates for Wine Club orders.
We cannot ship Wine Club orders to AR, DE, MS, RI, SD, or UT.
If you live in one of these states, we may be able to ship to a friend/relative OR to a FedEx Authorized ShipCenter in a bordering state. Please contact the Wine Club team directly for personal assistance with arranging an alternate shipping address.
Members in Alaska and Hawaii can only enroll in a Semi-Annual club, and they receive 12-bottle shipments in May and November. These orders are shipped via 2-Day air, and the freight charge is $99.
NO. We cannot ship Wine Club orders internationally or to US territories.
Age verification (21+) is required for delivery, so if you have the wines shipped to your home, someone will need to be present; however, we can ship to a home, a business, or a FedEx Authorized ShipCenter.
Please Note: FedEx uses ID-scanning technology is used for all domestic deliveries of alcohol.
Age verification is mandatory for each ASR (adult signature required) delivery, even if a recipient’s age has been verified during a previous delivery. FedEx only records the first initial and last name of the ID holder and does not record or store any other personal data. If a recipient declines to have their ID scanned or the barcode on the recipient’s ID can’t be read for any reason, a recipient’s age will be verified by manual inspection of the recipient’s ID, and the recipients first initial and last name will be manually entered.
Our wines are guaranteed to arrive in good condition. If your package arrives damaged, please take pictures of the damage (the bottles, the inside and outside of the box, and anything else that could be relevant) and email them to wom@vsattui.com.
Please contact the Wine Club team if your shipment has been returned to us, and we can make arrangements to reship your wine; we will send you an email when our warehouse informs us of a returned Club shipment.
There is a $15 reship fee per shipment; however, we may waive that fee on your first returned order. If we do not hear from you regarding your returned shipment within three months, your Wine Club order may be canceled.
You may pick up your wines after receiving your email receipt.
Pro Tip: Enjoy a complimentary wine tasting in our members-only Cellar Club while we pack up your Wine Club order! Book your tasting here or by calling (707) 963-7774 for personal assistance.
NO. Members may not “swap” wines in their Will Call shipments at the winery. Wine Club orders cannot be modified or cancelled once charges have been processed; however, you are welcome to customize your orders prior to processing. (see “Can I customize my Wine Club orders?” above).
YES! You are welcome to pick up multiple Will Call orders at once. Will Call orders that are not picked up within 180 days/6 months from the order date will be cancelled and a Virtual Gift Card will be issued for the order amount minus a $10 administrative fee per order.
PLEASE NOTE: Sold out vintages from older Wine Club orders will be replaced with current vintage wines upon pickup. We do not “store” the wines in your Wine Club orders until you pick them up.
NO. We do not automatically ship will call orders.
Yes, we can ship your Wine Club orders in will call if you are unable to pick them up. Please contact the Wine Club team for details about shipping will call orders.
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CHRISTMAS EVE: 9:00AM-3PM
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