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Outside food and wine are not allowed on property. We have everything you need for a wine country picnic!
1111 White Lane (at Hwy 29)
St. Helena, CA 94574
All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. We recommend use of a business address to facilitate delivery of your purchase. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.
All shipments are shipped ground unless otherwise stated so. Please allow 10-12 business days for normal delivery for all out-of-state shipments and 5- 7 business days within the state of California.
To avoid in-transit temperature extremes during the summer months, we offer 3-day Air service by our couriers.
At this time we do not ship online store products outside the United States.
1. Please contact the winery as soon as possible either by phone (707-963-7774) or email (email@example.com).
2. Clearly explain your dissatisfaction with the product. Please note, our products are guaranteed against breakage or damage in transit, but not based on personal taste.
3. If the complaint has to do with freight damage, we will work on your behalf to gain reimbursement from the appropriate freight company.
4. All wine or event ticket sales are final, and are not eligible for refund.
Q: Do I need a reservation to taste wine in the tasting room?
A: No, reservations are not required. Our tasting room, deli and picnic grounds are open to the public seven days a week from 9am-5pm and 9am-6pm during the summer months. Gold Club members can set up a private tasting in our Gold room by calling our Cellar and making an appointment (707) 286-7233.
Q: Is there a fee for wine tasting?
A: Yes, our Premier tasting is offered at $10.00 and includes up to 6 wines. You may upgrade your tasting to a $15.00 Reserve Tasting to include selections from our Limited Release wines. (Cellar Club and Wine of the Month Club members and up to three guests enjoy complimentary wine tasting in our member-only cellar)
Q: Can I bring my dog to V. Sattui?
A: Yes, Dogs are welcome at the winery and in the tasting room as long as they remain on a leash. For more information and links about Napa Valley pet friendly locations visit our V. Sattui Pet Friendly blog.
Q: Can I bring my own food and wine to V. Sattui’s picnic grounds?
A: Unfortunately not. We extend the use of our picnic tables and grounds for those visitors that purchase food and or wine from our tasting room and deli.
Q: Does V. Sattui give tours?
A: Yes, our tours are all self guided and you are welcome to explore our grounds, cellar, crush pad, etc. Groups of 15 or more guests can contact our hospitality department (707) 286-7205 for group tour details.
Q: Are discounts available for V. Sattui wines?
A: Yes, we offer case (12 bottles) and multiple case discounts.
1-2 cases 10% off, 3-4 cases 12% off, +5 cases 15% off
Cellar Club and Wine of the Month Club members receive an additional 5% discount on all cases purchases.
Q: Where can I purchase V. Sattui wines in my area?
A: Our wines are not available at wine shops, grocery stores or restaurants. V. Sattui wines can only be purchased at the winery or shipped to a home or business address by placing your order by phone, in our tasting room or using our website at www.vsattui.com.
Q: Does V. Sattui have a deli?
A: Yes. V. Sattui is one of the very few wineries in the Napa Valley that sells food. Our Italian Marketplace (deli) boasts freshly prepared sandwiches, panini, salads, artisan breads, oils and tapenades, and over 200 cheeses. Please visit www.vsattui.com/deli for more details. During the spring and summer months, V. Sattui also offers a wonderful assortment of BBQ, wood-fired pizzas and mozzarella bar. Please visit www.vsattui.com/visitus for details
Q: How can I contact your sister winery Castello di Amorosa, “The Castle”?
A: Castello di Amorosa is located approximately 9 miles north off St. Helena highway (map). You can also contact The Castle by phone (707) 967-6272 or visit their website at www.castellodiamorosa.com.
Q: I’d like to take my engagement photos at V. Sattui, is that possible?
A: Yes, please contact us by email for more information at firstname.lastname@example.org
Q: Does V. Sattui sell gift cards and can I purchase them online?
A: Yes, you can buy a gift card at our winery or our gift card page. Gift cards can be redeemed online, at the Winery or by phone. (Minimum $50.00, sold in increments of $25.00 thereafter)
Q: What is the optimum drinking age for V. Sattui wines?
A: Please see our Aging Chart.
Q: How do I remove the wax seal from my Madeira and reserve wines?
A: We happen to have a video demonstrating the best way to open our wax sealed wines: Click to view video.
Q: I’m a Club member but haven’t received my card. When will I receive my membership card?
A: Club cards are sent out three times per year. If you are an active Club member and have yet to recevie a card, your Club status can be retreived on the computer during your visit to validate membership and access to the cellar and your member benefits.
Q: How do I receive a tracking number for my wine shipment?
A: Within 2-3 days of purchase a tracking number will be sent via email including approximate arrival date and current transit information.
Q: Is it less expensive to ship V. Sattui wines to my business?
A: Yes, when we ship wine to a commercially zoned business a discount is given on shipping costs and this method is also convenient because an adult 21 years or older must be present to sign for the shipment.
Q: What happens if I’m not home when my wine shipment is delivered?
A: Our FedEx currier will attempt to deliver your wine three times, after that you can pick up your shipment at their local facility where it will be held for approximately a week before it is sent back to V. Sattui.
Q: How do I change my membership information (address, email, phone number, WOM type, etc.)?
A: Send an email containing your updated information to email@example.com
Q: When will my Wine of the Month shipment arrive?
A: Your credit card will be charged on the first business day of the month and your shipment will arrive around the third week of the same month.
Q: What is the best way to get in touch with someone about my Wine of the Month Club membership?
A: Refer to our Wineclub web page or contact us at (707) 286-7214 or (707) 286-7215
Q: When will I be charged for my Wine of the Month Club order? Will I be notified of which wines I will be receiving?
A: The first day of the month, your credit card will be charged for your wine, shipping and any applicable taxes. Shortly thereafter, you’ll receive an email statement detailing the charges and the wines shipped.
Q: How much will my Wine of the Month Club order be each month?
A: You will only be charged the amount of the wines, shipping and any applicable taxes. The amount will vary each month, depending on the wines being sent. Prices are subject to change without notice.
Q: Will I get a tracking number for my Wine of the Month Club order?
A: Once your order is in transit, you will receive an email confirmation with a tracking number and expected delivery date (most states).
Q: When will my Wine of the Month Club order arrive?
A: Your wine will arrive during the third week of the month. Open it, share it, enjoy it!
Q: How do I make changes to my personal information?
A: Any changes to your account, including credit card updates, shipping address changes, delivery holds or changes of club, need to be communicated with the Wine Club staff before the first of each month by emailing your request to firstname.lastname@example.org or calling (707) 286-7214. Any changes made after the first of the month will be effective the next month (e.g. changes made April 2nd will be effective for May’s wine club order).
Q: Can I place my membership on hold?
A: Yes! If you will be on vacation or need to pause shipments for another reason, we can place your membership on a limited-time hold (up to 6 months), wherein you will not be charged nor receive wines. Contact the Wine Club staff via email at email@example.com or call (707) 286-7214 for assistance.
Q: Can I change which Wine of the Month Club I am in?
A: Yes! You may change which club you are in any time. Just let the Wine Club staff know which club you’d like to switch to before the first of the month and they will ensure the change is made prior to your next order.