Do you offer Returns and Exchanges? - V. Sattui Winery

Do you offer Returns and Exchanges?

If for any reason you are not entirely satisfied with your purchase:

  • Please contact the winery as soon as possible either by phone (707-963-7774) or email (info@vsattui.com).
  • Clearly explain your dissatisfaction with the product. Please note, our products are guaranteed against breakage or damage in transit, but not based on personal taste.
  • If the complaint has to do with freight damage, we will work on your behalf to gain reimbursement from the appropriate freight company.
  • All wine or event ticket sales are final, and are not eligible for refund.