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An adult signature (21 years+) is required upon delivery.
If an adult signature is not available at the address you provided, please contact
us as soon as possible to change your shipping address.
• When will I be charged for my Wine of the Month Club order?
On the first day of each month, your credit card will be charged for your wine, shipping and any applicable taxes. Shortly thereafter, you’ll receive an email statement detailing the charges and the wines shipped.
• How much will my Wine of the Month Club order be each month?
You will only be charged the amount of the wines, shipping and any applicable taxes. The amount will vary each month, depending on the wines being sent. Prices are subject to change without notice.
• Will I get a tracking number for my Wine of the Month Club order?
Once your order is in transit, you will receive an email confirmation with a tracking number and expected delivery date (most states).
• When will my Wine of the Month Club order arrive?
Your wine will arrive during the third week of the month. Open it, share it, enjoy it!
• How do I make changes to my personal information?
Any changes to your account, including credit card updates, shipping address changes, delivery holds or changes of club, need to be communicated with the Wine Club staff 10 days prior to the first of each month by emailing your request to firstname.lastname@example.org or calling (707) 286-7214. Any changes made thereafter will be effective the next month (e.g. changes made April 2nd will be effective for May’s wine club order).
• Can I place my membership on hold?
Yes! If you will be on vacation or need to pause shipments for another reason, we can place your membership on a limited-time hold, wherein you will not be charged nor receive wines. Contact the Wine Club staff via email at email@example.com or call (707) 286-7214 for assistance.
• Can I change which Wine of the Month program I am in?
Yes! You may change which program you are in any time. Just let the Wine Club staff know which program you’d like to switch to before the first of the month and they will ensure the change is made prior to your next order.
Mail, fax or phone application to:
V. Sattui Winery, 1111 White Lane, St. Helena, CA 94574
Phone 707-963-7774 • Fax 707-963-4324